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People claims


Richard Stevens

The club receives a significant number of claims involving ‘people’, whether these are crew, passengers or third parties. We estimate that 30% of all claims received would fall into this category, which is second only to cargo claims. These claims are therefore significant and have a high financial value. 

Michael HughesThe majority of the ‘people’ claims received will be crew illness or injury claims, though we also have a relatively large exposure to passenger claims from our cruise and ferry operator members.

The issues which would fall into the category of ‘people claims’ are too numerous to list in full, but some of the most relevant in recent years areSurani Shefras

the Ebola outbreak, the introduction of the Maritime Labour Convention (and its forthcoming amendments), the amendments to the Athens Convention, and the ongoing crisis of migrants/refugees crossing the Mediterranean.

There are also regular legal developments in many jurisdictions (particularly the Philippines and UK) which are relevant to the claims we receive and on which we seek to provide updates.

We also provide useful guidance to our members on various issues, including the club’s recently launched Pre-Employment Medical Examination scheme.


 Club publications

The Standard for seafarer health

Standard Safety Special Edition, The Standard for seafarer health, September 2015

The Athens Convention

People Claims - The Athens Convention

Ebola update, June 2018

People Claims - Ebola Update

Refugees/migrants at sea

People Claims - Refugees migrants at sea